How To Achieve E-commerce Order Tracking In 2023?
- 27/09/2022
- Philip K
With the development of technology, online shopping is becoming increasingly popular all over the world. It is necessary to ensure that customers can be delivered on time, so order fulfillment tracking emerges as the times require.
What Is E-commerce Order Tracking?
Order fulfillment tracking in e-Commerce is a service that the suppliers provide to the customers so that they can monitor their orders when orders are being delivered and shipped. It includes tracking numbers, projected delivery dates, and shipping statuses. Customers can know about this information to receive their goods on time.
What Is The Meaning Of Order Tracking?
Increase The Customer Satisfaction Degree
Customers know about order information and receive their goods on time. They will have a good impression of the supplier, maybe, they will choose to cooperate with the supplier again, increasing the possibility of a repurchase rate.
ImproveThe Enterprise’s Efficiency
Using an order tracking system helps save you money and time because you1are do not need to answer the questions that customers raised about the orders statutes in person.
Reduce Unnecessary Mistakes
The main problem facing the companies is having a complicated order system, it may cause a lot of information mistakes, such as putting the wrong inventory, delays in shipment, and product loss. But by doing order tracking, Integrating, and analyzing data .it is easy to avoid these mistakes and correct them in time.
How To Achieve E-commerce Order Shipping Tracking?
Know Orders Tracking Process
Order Received
Customer places an order from your eCommerce store. order is sent to the supplier you are integrated with.
Processing
The supplier begins the manufacturing and packing process.
Shipped
The supplier sends the customer’s order to the right address.
Delivered
The order package arrived at the final destination on time.
Completed
The delivery person marks the order status as completed.
Choose An Order Tracking System
As we know, the platforms like WooCommerce and Shopify have their own tracking systems o provide order information for customers. But they have different quality and various costs. So it is hard to choose one of them. But at the same time, some suppliers offer free order tracking services, for example, Honest Fulphilment, they also offer E-commerce order tracking services for free.
Check The Order Tracking Page
The Order Tracking page tends to update the information of orders but sometimes the information may be delayed.
Top 3 Order Tracking Websites
WooCommerce Orders Tracking
Advantage
If you use WooCommerce, your customer will obtain an order tracking page, instead of a separate carrier tracking link. It has more details and is more accurate.
Disadvantage
If you are a seller on Woocommerce, you must download a plugin to Promise that your tracking page works properly. So you must pay 49 dollars annually.
Shipbob Orders Tracking
Advantage
Once an order is completed, a unique tracking number is uploaded to the order tracking page. This will make you can track the progress or you can choose to receive order update information in your email.
Disadvantage
The carriers they cooperate with sent out millions of packages a day. Unfortunately, problems may occur sometimes causing a delay in updating the order tracking and at the same time, it seems difficult to contact the person in charge of the orders and get feedback information in time.
Honest Fulphilment Orders Tracking
Advantage
End-to-end Order Tracking For Free
At Honest fulfillment, they have a return service that orders can either be returned to their China-based warehouse or warehouses overseas. When certain orders can not be delivered successfully, they will inform customers in time. If customers require to send it again, they will confirm the address and send orders again.
Automatic Updates Of The Tracking Number
The Honest Fulfillment only uses trackable services unless the customers specifically request untracked. And only the orders were delivered, tracking numbers will be synced seamlessly.
Disadvantage
This company is located in China, so the haulage needs to spend more time inevitably.
Conclusion
If you’re ready to achieve e-commerce order tracking in time, or consider other cooperation. Please Contact Us!
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