Inspection & QC

Dropshipping Quality Control & Product Inspection in China

From a quick visual check to a full function and stress test, we catch defects in China, not in your customer reviews.

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What's included

20% inspected by default

Free spot checks on every fulfilment order.

Custom inspection

Full inspection, function tests and measurements at $7 per hour per person.

Photo & video proof

See what was checked before it ships.

Supplier replacements

Defective items go back to the supplier for replacement.

How it works

  1. Goods arrive at our China warehouse from the supplier

  2. They are counted and checked against your order and product specs

  3. Defective or mismatched items go back to the supplier and you are notified

  4. Approved goods are packed with your branding and shipped; tracking is pushed only after dispatch

Why quality control matters in dropshipping

Marketplace dropshipping usually ships straight from the seller to your customer, so nobody on your side sees the product. One bad batch turns into refunds, chargebacks, bad reviews and paused ad accounts. A return from overseas often costs more than the item itself, and sending goods back to China is slow and subject to duties. Catching defects in China, before the parcel leaves, is the cheapest point to fix them.

What we check

  • Right product and variant: model, size, colour and SKU match the order.
  • Visual defects: scratches, stains, broken parts, loose stitching, print errors.
  • Function: electronics power on, zips and closures work, parts fit together.
  • Quantity and accessories: manuals, chargers and included parts are present.
  • Packaging: the outer box protects the product and your branded inserts are added.

Default spot check vs custom inspection

Default spot checkCustom inspection
Coverage20% of goodsUp to 100%, or the checks you specify
CostFree, on every fulfilment order$7 per hour per person
What is checkedRight item, visual defects, basic functionFull function tests, measurements, stress tests, your own checklist
Best forSimple, low-risk products with a stable supplierElectronics, fragile or high-value items, a new supplier or a new batch

A 20% sample catches most batch problems but cannot guarantee every unit. If a defect would be costly for you, ask for a full inspection on that SKU.

Inspection for sourced products and your own stock

Quality control is built into our product sourcing: samples are checked before you approve a supplier, and every later batch is checked on arrival. If you already have a supplier, send the goods to our warehouse; inbound stock is counted and checked on arrival, then stored for 3PL fulfilment.

Related guides

FAQ

Is quality control included in dropshipping orders?

Yes. 20% of goods are inspected by default at no extra cost on every fulfilment order.

How much does a full inspection cost?

Extra inspection, function tests and measurements are charged at $7 per hour per person. Tell us what to check and we will estimate the time.

What happens to defective items?

They are returned to the supplier and replacements requested. You are notified so you can keep your customers informed.

Can I see what was checked?

Yes. We can share photos and videos of your products before they ship.

Can you inspect goods from my own supplier?

Yes. Send your stock to our China warehouse. Inbound goods are counted and checked on arrival, and you can request a full inspection.

Pricing details are on the pricing page. More answers in our FAQs.

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