Shipping Policy

Last Updated December 15,2021

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://honestfulphilment.com/refund-return-replacement-policy/  

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my shipping & delivery options

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Shipping Fees

Detailed transit times and costs can be found at app.honestfulphilment.com. Due to the complexity of logistics and how it is regularly affected by economical and political climates, we advise that you check our live costs here https://app.honestfulphilment.com/setting/logistics 

All times and dates given for delivery of the products are given in good faith but are estimates only. As the delivery times are out of our control, we are not directly responsible for delayed deliveries or liabilities as a result. Please refer to our returns policy for detailed information https://honestfulphilment.com/refund-return-replacement-policy/ 

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the average delivery, and deliveries will generally be made within 7 days after the day we receive your payment. For more information please refer to our Terms.

Do you deliver internationally

We offer shipping to most destinations worldwide destinations, however, this is subject to change. For an up to date list, please register an account at app.honestfulphilment.com and navigate to https://app.honestfulphilment.com/setting/logistics

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Are there other shipping restrictions?

Animals Or Organisms Of Any Form
Any Perishable Goods Or Perishable Food
Biological Samples
Batteries
Compressed Air & Empty Cylinders
Drugs, Medication, Prescriptions, Tobacco And Tobacco Products
Food Items
Hand Sanitiser
Hazardous Goods Including Aerosol, Asbestos, Explosives, Fire Extinguishers, Fireworks And Christmas Crackers. Items Containing Flammable Or Explosive Substances.
Illegal Goods – Including Any Items Considered Illegal In Either The Exporting Or Importing Country.
Large Vehicle Parts – Including Vehicle Panels, Spoilers, Doors Or Engines, Any Car Parts Containing Oil Or Liquids Or Items Related To
Monetary/Currency Including Cash, Credit Cards, Debit Cards, Coins, Cheques, Stamps (Unless Franked) And Any Financial Documents.
Personal Identification Documentation, Like A Passport, ID Card Or Driving Licence
Poisonous, Toxic Liquids, Solids Or Gases Including Pesticides
Radioactive Materials
Weapons – Including Replicas Or Ammunition
Wood And Wooden Items (Items Made Out Of Wood)

What Happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.  For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

Questions About Returns ?

If you have questions about returns, please review our Return Policy:  https://honestfulphilment.com/refund-return-replacement-policy/

How can you contact us about this policy?

If you have any further questions or comments, you may contact us by email: admin@honestfulphilment.com