E-commerce Fulfillment Specialist

Warehouse operations rely heavily on fulfillment specialists. They are in charge of completing sales orders. Fulfillment specialists work by receiving orders and quickly and efficiently filling them.

E-commerce Fulfillment Specialist

What is a Fulfillment Specialist

The invoice for a warehouse is handled by a fulfillment professional. Order information is received, the appropriate products are located in the warehouse, and orders are shipped out to clients. Additionally, they ship and pack items, making sure they arrive on schedule and undamaged. To increase productivity, they must use delivery software, take calls, and notify their superiors of any problems. Without outstanding interpersonal and customer service qualities, it is impossible to become a proficient fulfillment specialist. For a potential candidate to land a position as a fulfillment specialist, a GED or high school education is sufficient. Being proficient with fulfillment software is valued by many businesses.

What do they do

Many fulfillment experts have a variety of abilities that they use to carry out their duties.

Fulfillment specialists are in charge of quickly and effectively preparing and processing orders in a warehouse setting. Receiving orders and invoices, comprehending customer needs, taking part in loading and unloading deliveries, finding and obtaining orders from particular locations, keeping an eye on product inventory, and developing strategies to optimize the order fulfillment process are just a few of their duties. Additionally, it’s critical for a fulfillment specialist to keep open lines of communication open with the warehouse personnel while enforcing corporate rules and procedures.

Responsibilities and Roles

Ensure the smooth and efficient flow of daily packing operations, as well as high levels of customer service.
Product delivery and return from our customers, stores, and other fulfillment centers are prepared, processed, and sorted.
Perform stocktakes and quality inspections of the goods in the warehouse.
Perform order fulfillment tasks, such as correct order picking and packaging, backend system updates, and delivery arrangements.
On a daily basis, maintain and manage accurate inventory data of physical inventory records throughout our own reliable and trusted platform and other e-commerce platforms.
Establishing and keeping up new listings on various e-commerce sites.
To fulfill customer orders in accordance with established procedures and service level agreements, coordinate with necessary corporate functions.
Pick and pack

Job Description for E-commerce Fulfillment Specialist

You might be asking yourself, “Should I become a fulfillment specialist?” after learning what a fulfillment specialist performs. You could make a decision using the information in this section. According to the Bureau of Labor Statistics, the growth rate for fulfillment experts is “little or no change” compared to other occupations, coming in at 1% between 2018 and 2028. In actuality, 46,900 fulfillment expert jobs are expected to become available by 2028.

The typical yearly wage for a fulfillment specialist is $28,565, or $13.73 per hour. However, fulfillment specialists might make between $22,000 and $36,000 annually. The highest-paid fulfillment specialists make $14,000 more than the lowest-paid ones, according to this data.

As a fulfillment specialist, you might be interested in learning about additional career options. There is no one-size-fits-all career. As a result, we found some further positions that you might find interesting. An inventory control specialist, a materials specialist, a customer service specialist, and a customer relations specialist are a few positions you might be interested in.

E-commerce Fulfillment Specialist Salary


The salary of fulfillment specialists is affected by their location. In Washington, Nevada, California, Hawaii, and Alaska, fulfillment specialists earn the most. In the US, fulfillment specialists make an average salary of $28,565 per year or $13.73 per hour. Upon this lower end of that scale, the bottom 10% specifically, fulfillment experts make about $22,000 a year, while the top 10% make $36,000.

E-commerce Fulfillment Specialist Gender Distribution

Gender Distribution
Gender Distribution

The Honest FulPhilment data team discovered this after conducting a thorough investigation:

  • 52.7% of fulfillment specialists are female, compared to 47.3% of men.
  • White accounts for 61.8% of all fulfillment specialists, making it the most prevalent racial or ethnic group.
  • Spanish is the most often spoken foreign language among fulfillment specialists, with 59.7%.

If you’re looking for an all-in-one eCommerce app for your business, as well as other fulfillment services, get in touch with our team today.

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