What Is Order Fulfillment In Supply Chain Management

Order fulfillment is a vital process in managing a supply chain. It is also the customer’s orders that put the supply chain in motion, and filling them efficiently and effectively is the first step in providing customer service.

Why Is Order Fulfillment In Supply Chain Management Important?

Before we explain why order fulfillment is important, we need to know what would happen if there was a lack of order fulfillment.

Inventory Management

You may have found a very popular product and suddenly have a large number of orders, hundreds of orders are waiting for you to ship, you suddenly found your supplier is out of stock, or they change the product cost. but keeping too much stock on hand drives up storage and carrying costs. It also increases your risk since the demand for those items may drop before you get them sold.

Order Fulfillment In Supply Chain

Logistics Planning

Slow or lost shipments, broken items, and damaged or wet packaging can damage your brand’s reputation and future sales, thereby hurting your profitability.

Order Fulfillment In Supply Chain Feedback

Return Processing

Return processing When your customer really needs to return the product for exchange or refund, you need to negotiate with your supplier. At this time, many people will find that the supplier cannot be found, or it does not solve your problem.

So efficient order fulfillment is the key to a brand’s reputation and company profits. Having a well-outlined and smooth order fulfillment process will help your business continue to draw customers and satisfy them with your products.

Sourcing Product

Let’s Work Together

No Hassle Order Fulfillment

Order Fulfillment Strategies

Businesses have several options when it comes to deciding on an order fulfillment strategy. Depending on the skills and resources available to your company, you may prefer in-house or outsourced fulfillment.

If you have resources, you can better control operations and costs by handling fulfillment in-house. If your company’s in-house talent and resources are somewhere in between, you may want to opt for a hybrid model that gives you the best of both worlds.

If you don’t have the ability to automate order fulfillment and logistics skills, and supplier resources are scarce, you’re better off outsourcing order fulfillment entirely. Free your team to focus on selling your products and let the outsourced team ensure that every order is fulfilled efficiently and smoothly.

What are the types of order fulfillment?

In-House

The internal model simply means that all steps of order fulfillment are performed internally. This model is suitable for a manufacturer with a logistics chain, warehouse, and after-sales team.

Third-Party:

This model entails outsourcing all order fulfillment activities to an order fulfillment vendor or another third party.

This model is suitable for you already have very familiar suppliers and have a strong dependence on the supplier you choose. This includes anything that involves the management of one or more elements of a business’s fulfillment activities, including storing and shipping items around the world.

Drop Shipping

The order is produced and shipped by the manufacturer. On the pro side, this lowers the barrier to entry and minimizes overhead costs, key for startups and eCommerce companies.

  • App & Plugin – connect multiple Shopify and Woocommerce stores to sync orders
  • Autofulfil – automate the packing and sending of your orders
  • Tracking Updates – the track is pushed to your store as and when we dispatch, notifying your customers instantly
  • Last Mile Tracking – hide China tracking updates to improve customer experience
  • Live Inventory – view real-time quantities and set low stock alerts
  • Supplier Trust – we show you the supplier URLs so you can navigate to their listings, check live stock levels, their reputation, and much more

What Is The Order Fulfillment Process

Order fulfillment is one of the most important aspects of making a successful sale. Order fulfillment defines a supply chain as the complete process of fulfilling an order. The requirement starts with the customer inquiring about the product and ends with the product being delivered to the customer.

Product Sourcing

Finding suppliers can be exhausting and very time-consuming.

We recommend that you should only source directly from suppliers and manufacturers yourself if you’re an experienced importer with years of knowledge and experience in the industry.

With so many companies and sourcing agents, it’s essential to find a partner that can get your products to their destination with astonishing attention to detail. Without this, you run the risk of running into issue after issue with your supply chain.

Receiving Inventory

In any case, incoming inventory must be counted, inspected, and counted to ensure that the correct quantity is received and of acceptable quality. SKUs or barcodes on arriving products are used in the receiving and storage process, as well as later retrieval of goods from internal storage.

Inventory Storage


Inventory storage Once goods are received at the fulfillment center, they are counted and paid for immediately or sent to short- or long-term storage.

Instead of having to wait around 4 days on average sourcing products to sell online, eCommerce sellers can take advantage of making a bulk order and storing it in our warehouse, free of charge for us to automatically dispatch their orders on a daily basis, all within 12 hours compared to 4 days!

Order Processing

Order Processing includes the automated processing of customer orders all the way through to delivery.

Picking

When a customer places an order, the fulfillment part of 3PL begins. If your CMS is through Shopify or WooCommerce, our app ensures that orders are automatically passed through to the warehouse to be picked, ensuring a seamless, automatic process.

For non-mainstream platforms, orders can be uploaded by CSV/Excel spreadsheet.

As soon as the items have been picked up by warehouse staff, it’s time for them to be packed! Honest FulPhilment allows for custom packaging, branding, and inserts for your products.

Shipping

The order is sent to a transportation channel to be shipped to the customer. Shippers and carriers — be they freight lines or airlines, DHL, FedEx, UPS, the U.S. Postal Service (USPS), or other carriers — determine freight billable costs by whichever is greater.


Honest FulPhilment can provide many shipping options, you can check all of the shipping services they offer, with the transparent price and transit time of each.

shipping options

Delivery

Real-time tracking is an integral part of dropshipping. You need to know the progress and location of your orders at all times. Therefore, comprehensive tracking information is an integral part of all of your customer orders and notifying them of dispatch.

Returns Processing

If the customer returns it because of a quality problem, the returned product will then be restocked, and returned to the supplier or manufacturer for a refund or credit, if it’s just the customer who doesn’t want the product, you can send it to an overseas warehouse and wait to be sent to something else client.

Improve Order Fulfillment With Order Management Software

Efficient warehouse and inventory management is a very important step for successful order fulfillment. Many companies choose to outsource order fulfillment to a third-party order fulfillment company to save time, money, and resources.

Here are just some of the features the Honest FulPhilment app offers:

  • App & Plugin – connect multiple Shopify and Woocommerce stores to sync orders
  • Autofulfil – automate the packing and sending of your orders
  • Tracking Updates – tracking is pushed to your store as and when we dispatch, notifying your customers instantly
  • Last Mile Tracking – hide China tracking updates to improve customer experience
  • Live Inventory – view real-time quantities and set low stock alerts
  • Supplier Trust – we show you the supplier URLs so you can navigate to their listings, check live stock levels, their reputation and much more
  • Billing & Invoicing – automatic invoices are generated as soon as you make a transaction, view and download as you please
  • Staff Accounts – invite your VAs and colleagues to manage your account
  • CSV/Excel Orders – upload orders via spreadsheets for non-mainstream platforms
  • SKU Kitting/Bundles – create offers and product combinations with gifts and card inserts
  • Custom Packaging – order and combine branded packaging to be used with your orders. Instantly improve brand visibility and exposure, boosting your customer satisfaction and repeat business
  • Support Tickets – easily create and manage order queries
  • Live Chat – speak to a customer support agent 6 days a week, 8 hours a day
  • 4 Payment Methods – pay via PayPal, Wire, ACH or Credit Card
  • Referrals – refer users to our platform and we pay you a lifetime 10% commission, all tracked and withdrawable within your account
  • Shipping Calculator – check all of the shipping services we offer, with the price and transit time of each
  • Shipment Mapping – pair your eCommerce platform’s shipping methods with ours, allowing you to pick and mix your preferred shipping service and attach it to any product or SKU
  • Free Storage – we give you 2 months of free storage to get your setup complete and start sending orders. As long as you have orders to process, we DO NOT charge you any storage

Ready to get started?

Are You Ready To Start?

– Lower Price
– Faster Shipping

– Easier Order Fulfillment

+1 (844) 619-0365

sadfsadffffffff

Online Chat
Recent Post
Share article: